Premium Trampolines - Terms and Conditions of Sale
These terms and conditions shall apply to any and all orders placed by a customer (hereinafter referred to as “you”) with ISCAPE Limited trading as Premium Trampolines (hereinafter “the Company”, “we”, “us”.) having its operating address at
Glenmore
Ballynagaul
Knockraha
Co. Cork
T45 ND82
Ireland
The terms and conditions are, and are deemed to have been, accepted by You once the order has been placed.
1. GENERAL
By using www.premiumtrampolines.com, or such variation of the domain extension, (“the Website”) and/or placing an order, you agree to be bound by the terms and conditions set out herein (“the Terms”). Please make sure you have read and understood the Terms before placing your order. Orders may only be made by persons aged 18 years or older. We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on the Website at the time at which you place your order.
The display of goods on this Website does not constitute an offer to sell them as described or to sell any goods at all. By clicking to place an order, you are making an offer to buy which incorporates these Terms.
2. ORDERS
The order option is available to you via the Website. Orders are only binding when the order confirmation is sent by the company We will forward an order confirmation to you by email and issuance of such order confirmation shall constitute an acceptance of your offer to purchase the goods. If for any reason we are unable to accept your order, we will notify you of the unavailability of the particular goods. You can then cancel the agreement and we will refund you any money paid in full. Alternatively, you can accept any equivalent product which we may offer to you. If we have already received payment for such order, we will endeavour to refund you the full amount using the same method used to make the payment.
3. PRICES AND DELIVERY CHARGES
The prices displayed on the Website include Value Added Tax (if applicable) and any other Government taxes or duties which apply. Prices displayed do not include the delivery charge. The cost of delivery may vary based on the product order and will notified to you in advance of placing the order. Payment for the product and the delivery charges will be processed at the same time as your order confirmation is sent and before the goods are delivered.
The Website processes payments using Stripe and PayPal.
4. DELIVERY
The Company exercises the utmost diligence and care in accepting and processing orders and will endeavour to deliver your orders to the designated address in accordance with your selected delivery option. We endeavour to dispatch orders in the fastest possible time frame and in the order in which they are placed. Full details of the delivery timeframe are set out in our delivery information FAQ.
Although we aim to deliver within the communicated time frame, in certain circumstances, delivery may take longer due to unexpected or unforeseen events. In the unlikely event that the delivery time exceeds 30 days, then you may cancel your order and the full amount of the payment including any delivery charges will be refunded to you. We are not liable (in contract, negligence or otherwise) for any loss or damage resulting from the delivery dates not being met, howsoever caused. Our delivery partners will attempt to deliver the package to you on two occasions. If our delivery partners are unable to deliver after two attempts, you will be responsible for making your own arrangements with the Company or in the alternative the Company reserves the right to cancel your order and refund the total price and delivery charges to you.
Where you have ordered more than one item, we may make delivery in one or more instalments at our discretion.
5. CUSTOMER COMPLAINTS
If you have a problem with any product which you purchase from the Company, please submit your complaint to the Company at hello@premiumtrampolines.com. We will endeavour to resolve any complaints or issues in good faith, and in the alternative to provide you with the right to cancel or withdraw from the transaction in accordance with the provisions of these Terms.
6. ASSIGNMENT
The Company reserves the right to assign or pledge with third parties any claims for payments which have arisen in connection with the delivery of goods herein.
7. REVIEWS AND TESTIMONIALS
By entering a review or testimonial on our site or on FEEFO in relation to our site, you grant the Company a non-exclusive, royalty free licence to use any of your written reviews in relation to its marketing and/or advertising including without limitation, in the online store, website, newsletters, catalogues, email and other customer communications, store materials and other marketing purposes. You also grant to the Company the right to edit the reviews before they are published. We will only publish comments that contain relevant information about a product. We reserve the right to remove any customer review at any time. You hereby release and discharge the Company from any obligation to pay you for use of your texts and any copyright contained therein in connection with the uses above.
8. CANCELLATION AND RETURN
You may cancel or return your order at any time prior to delivery of the products to you and for a period of thirty days after the delivery of the products to you without any reason. In that event, you must notify the Company of the cancellation and arrange to return the products to us no later than thirty days after notifying us of your cancellation. The cost of returning the goods is a matter for you and you are responsible for those costs.
In the event that you cancel your order, we will refund to you the total amount paid by you in respect of the product together with the standard delivery charge on receipt of the goods from you, or on receipt of evidence that the goods have been returned to us, whichever is the earlier. If you have not yet received your order, then we will refund the amount paid within 30 days together with the standard delivery charge.
Please note that in the event that you selected non-standard delivery, we are not obliged to refund any amount in excess of the standard delivery charge to you. We will reimburse you using the same means of payment as used for the initial transaction.
9. DAMAGE/DEFECTS TO PRODUCT ON RETURN
In the event that you cancel your order and return goods in accordance with the provisions of these Terms, you are obliged to take reasonable care of the goods prior to returning them. You are also liable for any diminished value of the goods resulting from handling of the goods beyond that necessary to establish their nature, characteristics and functioning. In the event that there is any damage, soiling, or staining to the goods on return from you, the Company reserves the right to withhold such portion of the refund due to you as is commensurate with the reduction in the value of the product by reason of the handling of the goods by you beyond that necessary to establish their nature, characteristics and functioning.
10. COLOURS AND MEASUREMENTS
We make all reasonable efforts to accurately display the attributes of our products including composition, colours and specifications. Any items measurements on the website are indicative values to give you a better understanding of the model and size of that specific item and it is not a definite guarantee of the actual measurements of the item you receive. If the item received is not suitable for your trampoline, then we are happy to offer replacement parts on receipt of the returned item from you or to process a refund to you subject to compliance with Clause 8.
11. WARRANTY
The Company offers a one-year warranty in relation to products provided by it to the extent that it will repair or replace an item if it breaks or is no longer suitable for use within one year of sale. (There is a warranty of 5 years available on frame of full trampolines, further details of warranty and limitations can be viewed on this warranty page. ) This warranty is limited to the extent that it shall not apply if the product is no longer fit for purpose for any reason connected with the misuse or improper use of the product by you, your servants, your agents, invitees or other third parties. If there are defects in the products purchased by you, the Company will provide you with a replacement or refund at your option. You are required to return the goods immediately to us in accordance with Clause 8 and we will process a refund to you in accordance with the provisions thereof or offer you a replacement as appropriate. The Company is fully compliant with all consumer law and implied warranties regarding fitness for purpose of goods.
For the avoidance of doubt, the Company is not the manufacturer of the JumpKing brand of trampolines and operates as a distributor only. The manufacturer of the trampolines is YJ Europe Ltd trading as JumpKing having its registered office at 3/3A Farthing Road Industrial Estate, Farthing Road, Ipswich, Suffolk, IP15AP, UK. In the event that the product is considered dangerous or defective, the Company takes no liability for any such defects and the customer is referred to the manufacturer in this regard.
12. RETENTION OF TITLE
The title to the products ordered by you passes to you when the products are shipped.
13. REMEDIES AND RIGHTS
Our liability pursuant to these terms of sale shall be limited to the replacement of the products furnished to you by the Company or at our option, the reimbursement of the price paid together with standard delivery charges. We have no further liability to you other than as described in this Clause under these terms of sale or on any other basis including liability in tort as a result of the sale of goods, save to the extent that nothing in these conditions of sale shall exclude or limit or liability for death or personal injury resulting from our negligence, or that of any of our employees or agents, nor shall they operate to exclude or limit any statutory rights which cannot be legally excluded or limited including statutory rights of a consumer. We will not under any circumstances be liable to you by reason of any representation or warranty, condition or other term or duty at common law or under the express terms of these Terms for any consequential, special, incidental or punitive loss or damage (whether for loss of current or future profits, loss of enterprise, value or otherwise) and whether occasioned by our negligence or that of our employees or agents or otherwise, even if advised of the possibility of such damages.
We are not liable for delays in performance (including delivery or service) caused by circumstances beyond our reasonable control and will be entitled to a time extension for performance. This shall include any strikes, problems with suppliers or transport, industrial relation problems, exchange fluctuations, governmental or regulatory reaction and natural disasters. If the conditions last for more than one month, the agreement may be terminated by either party without compensation to the other.
We accept liability for death or personal injury caused by our negligence and that of our employees or agents. We do not seek to exclude liability for any fraudulent misrepresentation by us or our employees or agents. If we breach these terms, we shall only be liable for losses which are a reasonably foreseeable consequence of any such breach.
14. DATA PROTECTION
The Company is fully compliant with GDPR and Data Protection Laws. We will process personal data in the business of the Company. Please see our Privacy Policy.
15. ENTIRE AGREEMENT & SEVERANCE
These Terms expressly incorporate our privacy policy and terms and conditions of use for our Website. Together they contain the entire understanding and agreement between the Company and the Customer relating to the sale of products by the Company through this Website. Each of these terms and provisions are separate and severable and enforceable accordingly and if at any time any provision is adjudged by any court or regulatory authority or agency of competent jurisdiction to be void or unenforceable in whole or in part the validity, legality and enforceability of the remaining terms and provisions hereof shall not in any way be affected or impaired thereby.
16. GOVERNING LAW
These conditions of sale shall be governed in accordance with the laws of the Republic of Ireland and the exclusive jurisdiction of the courts of Ireland.
17. COMPANY INFORMATION
ISCAPE Limited
Operating Address: Glenmore, Ballynagaul, Knockraha, Co. Cork, T45 ND82, Ireland
Registered No: 204952
Contact Details: hello@premiumtrampolines.com
Phone No: 00 353 21 435 4518